AskLettie

Meet AskLettie, the revolutionary AI tool that transforms the way landlords and letting agents in the UK manage tenant maintenance requests. No more sleepless nights worrying about missed calls or frantic messages; Lettie is your 24/7 sidekick, operating seamlessly through WhatsApp. With Lettie, every maintenance issue is logged with precision and clarity, allowing you to streamline tenant communications like never before. Designed for busy property owners, Lettie helps you save countless hours while ensuring compliance with upcoming regulations like the Renters' Right Act. Imagine having a reliable AI that not only triages requests but also gathers evidence and provides actionable insights at your fingertips. Rent your property, not your time—let Lettie handle the heavy lifting so you can focus on what truly matters.

Seamless WhatsApp Integration

Lettie operates where your tenants already are—on WhatsApp. No need for new apps or accounts; just instant, professional service that feels familiar and effortless for your tenants.

Centralised Compliance Hub

Stay ahead of the game with Lettie’s compliance features. Track every document in one place and receive automatic reminders when certificates are about to expire, ensuring you're never caught off guard.

Automatic Audit Trail

Lettie automatically logs every tenant message, AI reply, and action taken, creating an un-editable, time-stamped record. This means your compliance record is flawless and always up to date.

Visual AI Analysis

Why guess when Lettie can analyze tenant-submitted photos to identify faults and assess severity? This feature cuts out the back-and-forth clarifications and helps you act quickly and efficiently.

Streamlined Maintenance Requests

Forget about the chaos of missed communications. With AskLettie, tenants can report maintenance issues directly through WhatsApp, allowing for quick resolution and enhanced tenant satisfaction.

Compliance Management

As regulations evolve, compliance can become a nightmare. Lettie automates the tracking and management of compliance documents, ensuring you always meet legal obligations without the headache.

Enhanced Tenant Engagement

Tenants appreciate swift responses. With AskLettie handling requests, landlords can improve tenant engagement by providing instant answers and reducing frustration associated with slow response times.

Efficient Property Management

Managing multiple properties can be overwhelming. AskLettie helps landlords prioritize urgent issues and keep track of all maintenance requests, making property management smoother and more efficient.

How does AskLettie integrate with WhatsApp?

Lettie operates directly through WhatsApp, allowing tenants to submit maintenance requests without the need for additional apps or accounts. It's a seamless integration that saves time.

What makes AskLettie compliant with regulations?

Lettie’s built-in compliance hub tracks all necessary documents and provides automatic reminders for renewals, ensuring you stay compliant with regulations like the Renters' Right Act.

Can I access maintenance reports easily?

Absolutely! With Lettie's 1-click legal reports feature, you can instantly export clean maintenance reports for any tenant or property, making data retrieval a breeze.

How does AskLettie ensure accurate triage of issues?

Lettie is trained on thousands of real maintenance cases and utilizes visual AI analysis to assess issues quickly and accurately, ensuring that urgent requests are prioritized.