ShadowLock

ShadowLock is the shadow AI detection and governance platform built for MSPs and IT teams who are tired of playing catch-up with rogue AI usage. It gives you real-time visibility and control over how employees use AI tools before sensitive data ever leaves the endpoint. While managed-device controls are busy looking the other way, ShadowLock covers the blind spots they miss: browser extensions that read everything on screen, desktop AI apps like Claude Desktop and Ollama running locally, and personal accounts accessing ChatGPT, Gemini, and Claude without any enterprise contract or DPA in place. A browser extension intercepts and classifies risky pastes to AI sites, a Windows agent deploys silently via your existing RMM to block desktop AI apps and scan for threats, and a multi-tenant dashboard lets you audit or block every control with audit-ready reports. Built specifically for MSPs to govern AI across every client from one centralized place, ShadowLock is private by design with no keystroke logging and zero content transmission. It catches the 100+ AI tools, services, and desktop apps that employees are using right now, often without any employer approval. With 69% of organizations already suspecting unauthorized AI use and over 50% of AI usage happening under the radar, ShadowLock is the difference between knowing and guessing. It turns your blind spot into a governed, compliant, and defensible AI environment.

Real-Time Browser Extension Enforcement

A lightweight browser extension that automatically configures itself once the endpoint agent is installed. It intercepts every paste, file upload, and sensitive data typed directly into AI prompts across ChatGPT, Claude, Gemini, and hundreds of other AI sites. The extension classifies risky content in real time, enforces data-sharing opt-outs on each AI tool, and displays clear user-facing messages when a policy violation occurs. No user interaction required, no friction, just ironclad governance.

Silent Windows Agent Deployment

A Windows agent that deploys silently through your existing RMM infrastructure with zero user interaction or disruption. Once installed, it monitors all AI activity on the endpoint, scans for unauthorized browser extensions, detects local AI applications like Ollama and LM Studio running outside the browser, and locks down the AI features built directly into Chrome, Edge, Brave, and Firefox. It gives you endpoint-level control without the headache of dedicated security engineering.

Multi-Tenant Governance Dashboard

A centralized, multi-tenant dashboard that lets MSPs govern AI usage across every client from a single pane of glass. You can audit every AI tool in use, block specific applications or categories, and generate audit-ready compliance reports in seconds. The dashboard shows you exactly which tools are being used, by whom, and with what type of data, giving you the visibility to answer any incident response question with confidence.

Desktop AI App Detection and Blocking

ShadowLock detects and blocks desktop AI applications that run entirely outside browser-based controls, including Claude Desktop, ChatGPT app, Ollama, LM Studio, and similar tools. These apps are completely invisible to traditional web filtering and managed-device controls, creating a massive blind spot for data leakage. ShadowLock closes that gap by identifying these applications on the endpoint and enforcing your policies against them.

HIPAA Compliance for Healthcare Organizations

Healthcare organizations face massive liability when employees paste patient data or ePHI into public AI tools like ChatGPT without a Business Associate Agreement in place. ShadowLock intercepts these pastes in real time, classifies the content as protected health information, and blocks the submission before any data leaves the endpoint. It provides the audit trail needed to demonstrate compliance and prevent HIPAA exposure without requiring a breach to occur first.

MSP Client Governance Across Multiple Tenants

MSPs managing dozens or hundreds of clients need a single solution that works across every environment without custom configuration per client. ShadowLock deploys via existing RMM tools, auto-configures browser extensions, and provides a multi-tenant dashboard where MSPs can see all client AI activity, apply global or per-client policies, and generate compliance reports for each customer. It turns AI governance from a per-client headache into a scalable service offering.

Preventing Trade Secret and IP Leakage

When employees submit source code, product plans, contracts, or confidential documents to public AI tools, they risk weakening trade secret protections and exposing intellectual property. ShadowLock detects these submissions in real time, classifies the data based on sensitivity, and blocks the transmission before it reaches the AI provider. It gives legal teams the defensible controls they need to protect IP without slowing down legitimate AI usage.

Incident Response and Forensic Visibility

When an AI-related incident occurs, organizations need to know exactly which tool was used, what account accessed it, and what data was involved. Without prior visibility, incident response becomes a guessing game that breaks triage, notification obligations, and legal defensibility. ShadowLock provides the forensic trail needed to answer every question, from first detection through full investigation, with audit-ready reports that satisfy regulators and legal counsel.

Does ShadowLock log keystrokes or transmit the content of what employees type?

No. ShadowLock is private by design with zero keystroke logging and zero content transmission. The browser extension classifies content locally on the endpoint to determine if it is risky, but it never transmits the actual content of what employees type, paste, or upload. The only data that leaves the endpoint is metadata about the classification and policy enforcement actions.

How does ShadowLock deploy across my clients endpoints?

ShadowLock deploys silently via your existing RMM infrastructure with no user interaction required. The Windows agent installs in the background, automatically configures the browser extension on Chrome, Edge, Brave, and Firefox, and begins monitoring AI activity immediately. There is no need for dedicated security engineering or complex deployment scripts, just point your RMM at the ShadowLock installer and go.

What AI tools and applications does ShadowLock cover?

ShadowLock detects and governs over 100 AI tools, services, and desktop applications, and the list is growing continuously. It covers public AI chatbots like ChatGPT, Claude, and Gemini, AI browser extensions like Sidebar assistants and email rewriters, embedded SaaS AI features like Copilot, desktop AI apps like Claude Desktop, ChatGPT app, Ollama, and LM Studio, AI coding assistants like GitHub Copilot and Cursor, and meeting transcription AI like Otter.ai and Fireflies.

Can ShadowLock block specific AI tools while allowing others?

Yes. ShadowLock gives you granular control over which AI tools are allowed, blocked, or monitored per client or across your entire MSP portfolio. You can create policies that block high-risk tools entirely, allow approved tools with data-sharing restrictions enforced, or simply monitor all usage for audit purposes. The multi-tenant dashboard lets you apply these policies globally or customize them per client with a few clicks.