GUZLI

About GUZLI

Guzli is not just your average AI chatbot; it's a game-changer in customer support and lead capture. Designed for modern businesses, Guzli tackles complex customer issues head-on, automates tedious support workflows, and transforms casual conversations into genuine sales opportunities across multiple channels. Unlike basic bots that simply churn out canned responses, Guzli is equipped to take real actions—whether it's processing refunds, updating subscriptions, or placing orders on Shopify. This powerhouse seamlessly integrates with your existing CRM, ensuring that qualified leads are captured and funneled directly into your sales pipeline. With a no-code setup, Guzli allows teams to deploy a high-performance chatbot without engineering bottlenecks, making it the perfect fit for businesses looking to upscale their customer experience while cutting costs.

Features of GUZLI

Automates Customer Support Tasks

Guzli revolutionizes customer support by automating repetitive tasks like handling refunds, disputes, subscription changes, and even technical troubleshooting. This frees up your team's time to tackle complex issues that need a human touch.

Built-In Lead Capture

Turn every customer interaction into a potential sales opportunity. Guzli intelligently asks for contact details at the right moment, qualifies leads based on intent, and sends new prospects straight to your CRM, making your sales process smoother.

Multi-Channel Support

Whether your customers reach out through your website, WhatsApp, Facebook Messenger, Instagram, Slack, or email, Guzli has you covered. It ensures a consistent experience across platforms, so customers feel heard no matter where they are.

Proactive Message Triggers

Guzli doesn't just wait for customers to ask questions; it takes the initiative! With proactive message triggers, it can start conversations based on user behavior, like time spent on a page or cart abandonment, helping you catch potential drop-offs before they happen.

Use Cases of GUZLI

E-Commerce Support

In the fast-paced world of e-commerce, Guzli can be deployed to handle customer inquiries around product availability, order status, and shipping. This ensures shoppers get instant responses, boosting satisfaction and conversion rates.

Subscription Management

For businesses with subscription models, Guzli simplifies the process of managing customer accounts. It can handle subscription changes, renewals, and even cancellations, making it easy for users to manage their services without hassle.

Lead Qualification

Guzli excels in qualifying leads through intelligent conversations. It engages visitors on your site, captures essential details, and assesses their intent, ensuring your sales team focuses on the hottest prospects.

Technical Support

When tech issues arise, Guzli is there to assist. It can troubleshoot common problems, provide step-by-step guides, and escalate complex cases to human agents, ensuring that no customer is left stranded.

Frequently Asked Questions

How does Guzli integrate with existing systems?

Guzli integrates effortlessly with popular CRMs like Zendesk, HubSpot, and Salesforce. No need for complicated migrations; just plug it in and watch your customer support transform.

What kind of businesses can benefit from Guzli?

Guzli is perfect for any business that values customer support and lead generation, including e-commerce, SaaS, tech support, and more. If you want to streamline operations, Guzli is your go-to solution.

Can I customize Guzli’s responses?

Absolutely! Guzli learns from your existing content—like your website and help center—allowing it to deliver accurate and relevant answers while staying on-brand.

Is Guzli suitable for global businesses?

Yes! Guzli supports multilingual capabilities in 95+ languages, automatically detecting and responding in the language of the visitor, making it ideal for businesses with a global customer base.