LiveChat

LiveChat offers an AI-powered chat summary tool to streamline chat analysis and management.
July 24, 2024
Web App
LiveChat Website

About LiveChat

Chat Summary is an innovative app that leverages OpenAI's AI technology to automatically create concise summaries of chat transcripts. Tailored for customer support teams, it simplifies chat management, promotes efficiency, and keeps users informed about critical chat points, ultimately streamlining workflows and enhancing productivity.

Chat Summary offers flexible subscription plans tailored to different needs. Monthly plans include Plus at $24 for 3M tokens, Lite at $8 for 1M tokens, and Premium at $40 for 5M tokens. Users benefit from starting with 10k free tokens, ensuring cost-effective chat summary management without initial investment.

The user interface of Chat Summary is designed for simplicity and effectiveness, providing a seamless browsing experience. Key features include intuitive navigation for report generation and chat summary requests. The clear layout enhances user interaction, making it easy for teams to utilize Chat Summary efficiently.

How LiveChat works

Users onboard Chat Summary by linking their LiveChat account to the app. Once integrated, it automatically generates summaries when chats are archived or tagged. Users can view historical summaries in the reports section and can also generate summaries manually. With 10k free tokens to start, users can top up as needed, promoting effortless interaction with Chat Summary's features.

Key Features for LiveChat

Automatic Summary Generation

Chat Summary's unique automatic summary generation feature allows users to quickly obtain concise overviews of chat conversations as soon as chats are archived. This innovative capability not only saves time but ensures that teams can act swiftly based on vital information extracted through OpenAI's technology.

Dedicated Reports Section

The dedicated reports section in Chat Summary enables users to easily access and track previously generated chat summaries, including chat IDs and token usage. This feature enhances transparency and allows teams to monitor their activity effectively while maximizing the use of their allocated tokens.

Flexible Token Plans

Chat Summary offers flexible token plans that cater to varying user needs. With multiple subscription options, users can find the right balance between cost and token usage, ensuring they have access to the necessary resources for efficient chat summarization without overspending on unnecessary credits.

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