Hoory
About Hoory
Hoory is an advanced AI assistant platform designed for businesses seeking to revolutionize their customer support. By utilizing state-of-the-art natural language processing and machine learning, Hoory delivers immediate, personalized responses across various channels, enhancing customer satisfaction while allowing support teams to focus on complex inquiries.
Hoory offers competitive pricing plans tailored for individuals and businesses, including Personal, Startup, Team, and Business tiers. Each plan comes with a 15% discount and features various shared inboxes and AI assistants. Users can enjoy a lifetime 40% discount during this limited-time offer, maximizing value at every subscription level.
Hoory's user interface is designed for seamless navigation with an intuitive layout, making customer support automation accessible for all users. From onboarding to managing inquiries, the interface emphasizes efficiency, with user-friendly features like pre-saved replies and performance tracking, ensuring a smooth experience while utilizing Hoory's capabilities.
How Hoory works
Users interact with Hoory by first signing up for an account and selecting their desired pricing plan, including options for a free trial. After onboarding, they can easily access the dashboard, where they can set up AI assistants, create response templates, and manage their customer support channels. The platform's AI then learns from interactions, streamlining responses to provide quick answers to common queries, ultimately enhancing customer service efficiency.
Key Features for Hoory
Omni-Channel Support
Hoory's Omni-Channel support feature enables businesses to manage multiple communication platforms from a single interface. By integrating channels like email, social media, and messaging apps, Hoory simplifies customer interactions, ensuring timely responses through the preferred contact methods of each customer, thus improving overall support efficiency.
Knowledge-Based AI Training
The Knowledge-Based AI training feature of Hoory allows users to upload extensive product information, enabling the AI to provide context-aware answers. This unique capability empowers support teams to reduce response times and enhance customer interaction quality, ensuring users receive accurate and relevant responses quickly.
Automated Interaction Flows
Hoory offers automated interaction flows that guide customers through structured conversations using Rule-Based AI assistants. This feature allows businesses to create defined pathways for user queries, enhancing the customer experience and ensuring consistent, efficient communication. It effectively streamlines common inquiries, reducing the workload on support teams.
