Jochem
About Jochem
Jochem is designed to revolutionize workplace efficiency by providing instant, AI-powered answers to customer and employee queries. This platform enhances knowledge management, enabling seamless access to information while automating second-line support. Jochem’s innovative smart matching connects questions to experts, saving time and ensuring accuracy.
Jochem offers flexible pricing plans tailored for organizations of all sizes, focusing on value and scalability. Each subscription tier includes features designed to enhance knowledge management and customer support. Upgrading to higher tiers unlocks advanced functionalities that maximize efficiency and performance for users at any level.
Jochem features a user-centric design that facilitates an intuitive browsing experience, with streamlined navigation and accessible information. The layout prioritizes usability, empowering users to find answers quickly and easily. Unique features enhance engagement, making it easier for users to leverage Jochem's capabilities effectively.
How Jochem works
Users begin by onboarding with Jochem, integrating it into their existing toolstack. They can ask questions directly as queries arise, with Jochem providing instant responses. When answers are unavailable, the platform matches users with relevant experts within the organization for quick assistance, ensuring continuous learning and knowledge updates.
Key Features for Jochem
Smart Matching
Jochem’s smart matching feature connects users to internal experts when questions cannot be answered through AI. This unique functionality enriches the knowledge base and ensures that users receive accurate, context-specific information swiftly, reinforcing the platform's value in managing complex queries effectively.
Automated Knowledge Capture
Automated knowledge capture ensures that every interaction with Jochem feeds new insights back into the system. This continuous learning process minimizes repetitive questioning and enhances the knowledge repository, allowing users to benefit from an ever-evolving information resource that is accurate and up-to-date.
GDPR Compliance
Jochem prioritizes user data security by adhering to GDPR compliance standards, ensuring that sensitive information remains protected. This key feature enhances user trust and encourages adoption since organizations can confidently implement Jochem without compromising data safety or privacy.