Hatchet
About Hatchet
Hatchet is an innovative AI companion for engineers managing critical incidents. It streamlines triage and investigation by analyzing logs and communication channels, suggesting fixes in real-time. Hatchet's main benefit is its ability to reduce incident resolution times, making it ideal for tier-1 service teams, enhancing productivity.
Hatchet offers flexible pricing plans tailored for teams at Series B - D companies. Each tier provides essential features to maximize incident response efficiency. Users can enjoy advanced functionality and support with higher subscription levels, ensuring quicker resolutions and less downtime, ultimately saving costs for businesses.
Hatchet features a user-friendly interface designed for efficient navigation and accessibility. The layout ensures that users can swiftly analyze logs and access tools necessary for incident triage. This design enhances the browsing experience, making it easier for users to focus on resolving critical service issues promptly.
How Hatchet works
To start using Hatchet, users onboard by connecting their logs from various sources like S3 buckets or DataDog. They can easily set up integrations to automate alerts through simple commands. As incident reports arise, Hatchet analyzes the logs in real-time, suggesting actionable insights and potential fixes, streamlining the entire troubleshooting process effortlessly.
Key Features for Hatchet
Real-time log analysis
Hatchet's real-time log analysis feature empowers engineers by providing immediate insights during incidents. This unique capability allows users to quickly identify issues, reducing mean time to resolution (MTTR) significantly. By utilizing comprehensive log data, Hatchet enhances the problem-solving process, turning complex investigations into manageable tasks.
Self-hosted data security
With Hatchet's self-hosted data security, companies can confidently manage sensitive information without concerns about external threats. This key feature ensures complete control over data access, backed by robust permissions and audit trails. Users can trust that their data remains secure, enhancing compliance and operational integrity with Hatchet.
Code fix suggestions
Hatchet's ability to suggest code fixes during incident investigations is a standout feature. By analyzing logs and communications, it provides engineers with actionable code recommendations tailored to the specific issue at hand. This unique functionality accelerates resolution times, helping teams effectively tackle complex incidents with ease.
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