Hatchet
About Hatchet
Hatchet is an innovative AI companion for engineers managing critical incidents. It streamlines triage and investigation by analyzing logs and communication channels, suggesting fixes in real-time. Hatchet's main benefit is its ability to reduce incident resolution times, making it ideal for tier-1 service teams, enhancing productivity.
Hatchet offers flexible pricing plans tailored for teams at Series B - D companies. Each tier provides essential features to maximize incident response efficiency. Users can enjoy advanced functionality and support with higher subscription levels, ensuring quicker resolutions and less downtime, ultimately saving costs for businesses.
Hatchet features a user-friendly interface designed for efficient navigation and accessibility. The layout ensures that users can swiftly analyze logs and access tools necessary for incident triage. This design enhances the browsing experience, making it easier for users to focus on resolving critical service issues promptly.
How Hatchet works
To start using Hatchet, users onboard by connecting their logs from various sources like S3 buckets or DataDog. They can easily set up integrations to automate alerts through simple commands. As incident reports arise, Hatchet analyzes the logs in real-time, suggesting actionable insights and potential fixes, streamlining the entire troubleshooting process effortlessly.
Key Features for Hatchet
Real-time log analysis
Hatchet's real-time log analysis feature empowers engineers by providing immediate insights during incidents. This unique capability allows users to quickly identify issues, reducing mean time to resolution (MTTR) significantly. By utilizing comprehensive log data, Hatchet enhances the problem-solving process, turning complex investigations into manageable tasks.
Self-hosted data security
With Hatchet's self-hosted data security, companies can confidently manage sensitive information without concerns about external threats. This key feature ensures complete control over data access, backed by robust permissions and audit trails. Users can trust that their data remains secure, enhancing compliance and operational integrity with Hatchet.
Code fix suggestions
Hatchet's ability to suggest code fixes during incident investigations is a standout feature. By analyzing logs and communications, it provides engineers with actionable code recommendations tailored to the specific issue at hand. This unique functionality accelerates resolution times, helping teams effectively tackle complex incidents with ease.
FAQs for Hatchet
How does Hatchet enhance incident response efficiency?
Hatchet significantly enhances incident response efficiency by automating the triage and investigation processes. It analyzes logs and communications in real-time, providing on-call engineers with actionable insights and code fixes promptly. This capability minimizes downtime and accelerates resolutions, ultimately saving time and reducing operational costs for teams.
Can I integrate Hatchet into my existing alert system?
Yes, Hatchet seamlessly integrates into your existing alert systems. Users can set it up by pointing it toward their service's log files, allowing Hatchet to automatically handle alerts and suggest fixes as incidents arise. This smooth integration enhances incident management workflows without disrupting current processes, increasing efficiency.
What makes Hatchet ideal for tier-1 services?
Hatchet is specifically designed for tier-1 services, where rapid incident resolution is crucial. Its AI-driven capabilities allow it to quickly analyze logs and provide real-time suggestions for fixes, drastically reducing downtime. This strength in handling critical incidents makes Hatchet an essential tool for companies needing reliable performance.
What unique security features does Hatchet offer?
Hatchet stands out with its unique self-hosted data security features. It offers complete control over sensitive information, eliminating external data exposure risks. This includes customizable permissions, audit trails, and no telemetry, ensuring your data remains secure and operations compliant while benefiting from advanced incident response technology.
How does Hatchet support engineers during critical incidents?
Hatchet supports engineers during critical incidents by automatically triaging issues and providing insightful analytics. Its ability to read logs and code helps suggest practical solutions, enabling engineers to resolve incidents more efficiently. This support not only reduces stress for on-call staff but also optimizes overall incident management effectiveness.
What problem does Hatchet solve for incident management teams?
Hatchet addresses the problem of extended downtime during critical incidents by streamlining the incident management process. It automates triage and offers code suggestions, which allows teams to respond faster and more effectively. By leveraging Hatchet, organizations can drastically cut resolution times and improve operational continuity during incidents.
